In this article and some of the next ones, you will have an employee’s point of view of different management topics. My collaborator is called Sophie, I’ll let her introduce herself shortly.
Our goal is to give you the employee’s perception of different business realities and thus show you things from the point of view of an employee instead of the point of view of the coach and manager.
Today we are experiencing an unprecedented labor shortage, in addition to the new reality of remote work, high staff turnover, rising wages due to competition for hiring, etc.
With all these challenges, many of my clients have no choice but to limit their growth because they don’t have the manpower to make it happen. It’s a shame, because there are solutions! One of the first options is having great managers. Did you know that 70-80% of people don’t like their jobs (world statistic)! And that a vast majority of departures are due to a bad manager. Of course, people leaving your business might not tell you directly, as it takes a lot of courage to do so. They will give you other reasons like better pay elsewhere.
Without further ado, here is the reality of an employee and the impact of mismanagement. Good Reading !
From another angle: the firefighter-manager
Hello, dear readers. First, let me introduce myself: Sophie Desrosiers, assistant in a construction company and former colleague of Liza Saulnier, cofounder of Groupe Conseil Bernier Saulnier. I have more than 20 years of experience in the job market and have been fortunate enough to work in several companies in very different fields from each other.
Today I am proposing a different view on situations experienced by entrepreneurs and managers, from the point of view of the employee. It is a different way of seeing a situation, however it is still very relevant on many situations that arise in several workplaces.
As I said earlier, I have had the chance to work in several areas, where I have been able to meet different types of managers. Today I will introduce you to the Manager-Firefighter. The Manager-Firefighter is someone who never has time to do his job because he is constantly putting out fires. Always in a hurry, always trying to survive a situation.
Obviously, this type of manager never has time to make improvements that could solve many of the problems that cause these fires. This type of manager is often not available for his employees, he is stressed and perhaps abrupt at times.
Imagine the impact of such a manager on the morale of his troops, on the level of engagement of his employees or even on the profitability of the company! Do you think the employees will want to make the changes proposed by that manager? From an employee’s perspective … there is likely to be a great deal of resistance to change. It is even possible that an improvement project headed by this manager ends in failure.
How to remedy this situation while maintaining the production that is expected by management? What if someone could help him make the correct diagnosis to improve the situation? Maybe there is someone already in the company who could take on this role and end up improving the situation. This person could, in addition to his workload, try with our Manager-Firefighter to improve processes and reduce the frequency of fires. But why not do business with professionals?
Groupe Conseil Bernier Saulnier is a specialist in training and coaching on the principles of management and continuous improvement. They can offer our poor Manager-Firefighter coaching services which could take him to another level. If there are no more fires to put out, our Manager-Firefighter becomes a manager again. He will finally be able to do the work for which he was hired, to become the leader of his team.
Imagine our team of disillusioned employees from the start watching a professional use proven techniques and methods to make real changes. This professional can support the manager during the improvement process, which in turn supports the team at the same time.
Would you believe me if I told you that the employees’ perception of their manager following the arrival of this professional will be greatly improved? Whether it’s coaching or business transformation, don’t hesitate to make the right choice: choose to hire a professional.
If you want to surpass yourself, excel in your leadership role and get more from your teams, contact me.
See you soon, Liza.